1. Introduction

At Prajapati IT Solution, we strive to ensure that our customers are satisfied with our services. This Refund Policy outlines the terms and conditions under which refunds may be issued.

2. Eligibility for Refunds

We offer refunds for our services under the following conditions:

• If the service provided is not as described or agreed upon.
• If the service is canceled within a specified period as detailed below.
• If there are technical issues that cannot be resolved within a reasonable timeframe.

3. Refund Request Process

To request a refund, please follow these steps:

• Contact our customer support team at info@prajapatiitsolution.com with your order details and the reason for the refund request.
• Our team will review your request and respond within 7 business days.
• If your refund request is approved, the refund will be processed within 14 business days.

4. Non-Refundable Services

The following services are non-refundable:

• Custom software development once the project has commenced and milestones have been met.
• Subscription-based services that have already been utilized for the billing period.
• Any third-party services or products purchased through Prajapati IT Solution.

5. Partial Refunds

In some cases, partial refunds may be issued at the discretion of Prajapati IT Solution. These include but are not limited to:

• Services that have been partially completed or delivered.
• Situations where a partial refund is deemed appropriate by our customer support team.

6. Changes to This Refund Policy

Prajapati IT Solution reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and you are advised to review this policy periodically for any updates.

7. Refund mode

When you contact us regarding the refund We'll ask you to provide the details where you want to get the refund.

8. Cancellation duration

Any service provided by us can not be cancelled once we started working on it.

9. Contact Us

If you have any questions about our Refund Policy, please contact us:

Email: info@prajapatiitsolution.com

Phone: +91 9599373633

Address: Noida sector 44, Uttar pradesh, India